Legal
Terms & Conditions
These Terms & Conditions ("Terms") govern your access to and use of the Pricinger website, applications, and services (together, the "Services"). The Services are provided by Pricinger ("Pricinger", "we", "us", or "our"). Please read these Terms carefully — by creating an account or using the Services, you agree to be bound by them.
1. Acceptance of these Terms
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are using the Services on behalf of a company or other organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
If you do not agree with these Terms, you must not access or use the Services.
2. Eligibility
You must be at least 18 years old and able to form a legally binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements.
You may not use the Services if you are located in, or are a resident of, any country or region subject to comprehensive trade sanctions, or if you are otherwise prohibited from receiving the Services under applicable law.
3. Account registration
To use most features of the Services you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it up to date.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly if you suspect any unauthorised use of your account. We are not liable for any loss arising from your failure to keep your credentials secure.
4. Subscriptions and fees
The Services are offered on a subscription basis. Unless stated otherwise at the point of purchase, subscriptions run month-to-month and renew automatically for successive monthly periods until cancelled. You authorise us (and our payment processors) to charge the applicable fees to your chosen payment method at the start of each billing period.
We may change our fees from time to time. We will give you at least thirty (30) days' advance notice of any fee change, by email or by posting a notice within the Services, before it takes effect. If you do not agree to a fee change, you may cancel your subscription before it applies.
If we terminate your subscription without cause before the end of a paid period, we will refund you any prepaid fees covering the remainder of that period on a pro-rata basis. Except where required by applicable law, fees are otherwise non-refundable once a billing period has begun.
5. Licence to use the Services
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services for your own internal business purposes.
"Services Content" means the pricing analytics, market insights, comparable-set data, demand signals, recommendations, and other information generated by the Services or by your use of them. You may use Services Content only in connection with your authorised use of the Services.
6. Restrictions
Except as expressly permitted by these Terms, you must not:
- reproduce, distribute, publicly display, or otherwise commercialise the Services or Services Content;
- reverse engineer, decompile, or attempt to derive the source code or underlying logic of the Services, except to the extent this restriction is prohibited by applicable law;
- scrape, data-mine, or use automated means to extract data from the Services beyond the functionality we make available to you;
- use the Services or Services Content for benchmarking purposes, or to build, train, or offer a competing product or service.
7. Acceptable use
You agree not to misuse the Services. In particular, you must not:
- use the Services for any unlawful, fraudulent, or harmful purpose;
- interfere with or disrupt the integrity or performance of the Services, or attempt to gain unauthorised access to any systems or networks connected to the Services;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- upload or transmit any malware, or any code intended to damage or impair the Services;
- infringe the intellectual property, privacy, or other rights of Pricinger or any third party.
8. Your listings and authorisations
To provide pricing and analytics, the Services connect to the listing platforms, online travel agencies ("OTAs"), and property management systems ("PMS") that you choose to link. By linking an account, you authorise Pricinger to access that account on your behalf, to incorporate your pricing inputs and customisations, and — where you enable it — to publish price updates to your connected listings.
For market analytics and comparable-set data, Pricinger uses only publicly available information together with the data you choose to share with us. You remain responsible for ensuring that your use of any connected third-party platform complies with that platform's own terms.
9. Responsibility for your listings and rentals
You retain full control over your pricing decisions. Our recommendations are suggestions only — you choose whether to accept, adjust, or override them. We do not guarantee any particular level of bookings, occupancy, revenue, or other results from your use of the Services.
You represent and warrant that you own, or are otherwise authorised to manage and set prices for, every property you connect to the Services, and that your listings comply with all applicable laws.
10. Third-party services
The Services integrate with third-party platforms, including OTAs and PMS providers, through their own agreements and application programming interfaces ("APIs"). Your use of those platforms is governed by their terms, not ours, and we are not responsible for them.
A third party may change, limit, or discontinue its API or service at any time. If that reduces or removes features or functionality of the Services, it does not constitute a breach of these Terms by us, and it does not affect your obligation to pay fees that have already accrued.
11. Services Content and no professional advice
Services Content, including pricing recommendations and market insights, is provided for informational purposes only. It is not financial, investment, real-estate, legal, or tax advice, and it is not a substitute for your own judgement or professional advice.
We work hard to make our data transparent and useful, but markets are unpredictable. You assume all risk associated with relying on Services Content, and any decisions you make based on it are your own.
12. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal data. By using the Services, you acknowledge that we process data as described there.
We may use aggregated and anonymised usage data — which does not identify you — to operate, improve, and develop the Services.
13. Intellectual property
The Services, including all software, content, design, trademarks, and Services Content (other than data you provide), are owned by Pricinger or our licensors and are protected by intellectual-property laws. These Terms do not grant you any ownership rights in the Services.
If you send us feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free licence to use them for any purpose, without any obligation to compensate or credit you.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Pricinger and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, your listings, or your breach of these Terms.
15. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Services and Services Content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that the data they provide will always be accurate or complete.
Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including mandatory consumer-protection rights.
16. Limitation of liability
To the maximum extent permitted by applicable law, Pricinger and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Services.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Services will not exceed the greater of the amount you paid us for the Services in the six (6) months before the event giving rise to the claim, or fifty euros (€50).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.
17. Changes to the Services and these Terms
We may modify, add, or remove features of the Services at our discretion to keep improving them.
We may also update these Terms from time to time. If we make material changes, we will give you at least thirty (30) days' notice by email or by posting a notice within the Services before they take effect. Your continued use of the Services after the changes take effect means you accept the updated Terms.
18. Cancellation and termination
You may cancel your subscription or close your account at any time through the Services. Upon confirmation of your request to delete your account, we will delete it within a reasonable period, subject to any data we are required to retain by law.
We may suspend or terminate your access to the Services if you breach these Terms, if required by law, or if necessary to protect the Services or other users. Provisions that by their nature should survive termination — including those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will continue to apply after termination.
19. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Services, are governed by the laws of Greece, without regard to its conflict-of-law rules.
The competent courts of Greece will have exclusive jurisdiction to resolve any such dispute, except where applicable mandatory law grants you the right to bring proceedings in another forum.
20. Assignment
You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganisation, or sale of assets, or by operation of law.
21. Electronic communications
You consent to receive communications from us electronically, including by email and by notices posted within the Services. You agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
22. Miscellaneous
These Terms, together with our Privacy Policy and any other policies referenced within the Services, constitute the entire agreement between you and Pricinger regarding the Services and supersede any prior agreements on the same subject.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision.